Monday, December 23, 2019

Perceptions Of Dress Codes On Academic Performance And...

Perceptions of Dress Codes Impact on Academic Performance and Student Behavior EDR610 Course Final Northern Arizona University Flagstaff, Arizona The purpose of this case study is to further understand the relationship between student academic achievement and behavior and school dress codes. This study is being undertaken because the implementation of dress codes and school uniforms has never been more contentious in America today. Some schools see inconsistent results in terms of academic achievement and overall student behavior upon instituting dress codes or school uniforms (Graham, Kahan, 2013; Draa, 2005), while other districts see declines in student success by similar measures (Brunsma, Rockquemore, 1998). School administrators, students, families, and community stakeholders all benefit from a deeper understanding of how dress codes and school uniforms can impact teaching and learning. This case study will contribute to that body of existing knowledge to provide district decision makers with data within specific context(s) that may guide policy and interventions. This study may also provide policy makers with ideas for addressing behavioral problems, campus safety, or alternatives to dress codes or uniforms. Research Questions 1. To what extent does the implementation of dress codes in public schools impact the perceptions of academic achievement and student behavior on campus? 2. What are the perceptions of school stakeholders of dress codes as anShow MoreRelatedUniforms Code And Not Uniforms939 Words   |  4 Pagesschools have dress code and not uniforms? In the current society, all you notice in the schools is a dress code. School that I attend has numerous problems dealing with the dress code for the reason that particular students decided not to acknowledge it. A couple of teachers have to take precious teaching time to send the students to the office for dressing inappropriately. Although they have various problems with the policy, schools remain to enforce the dress code policy. Considering students cannotRead MoreDress Code And Uniforms Code956 Words   |  4 Pageswhy we have dress code and not uniform for the schools? In the current society, all you see in the schools is a dress code. School that I attend has numerous problems dealing with the dress code for the reason that particular students decided not to acknowledge it. Couple of teachers h as to take some time out of their teaching time to send the students to the office for dressing inappropriately. Although they have various problems with the policy, schools remain to enforce the dress code policy. ConsideringRead MoreThe Dress Code At School913 Words   |  4 PagesHave you ever had a problem with the dress code at your school? School that I attend has numerous problems dealing with the dress code considering some of the students decided not to follow it. Teachers have to take some time out of their class time to send the students to the office for dressing inappropriately. Since students cannot follow the simple dress code, schools should require students to wear uniforms. Few public schools in the Tennessee require students to wear uniforms. In the current societyRead MoreThe Enforcement Of A Uniform Code1433 Words   |  6 Pagespresently a Florida International University undergraduate student. I believe that the enforcement of a uniform code in every school is vital to protect students from the detrimental effects associated with bullying. Imposition of a uniform code would enhance school pride, unity, and community spirit, improve academic performance, and most importantly, decrease student bullying. According to the Journal of School Health, 71% of students report incidents of bullying as a problem at their school (â€Å"11Read MoreSchool Dress Code In Schools1915 Words   |  8 PagesSchool dress code has been an issue in public schools for a number of years. Many schools around our country are starting school dress codes to deal with many different issues in our schools. When trying to find research on the topic of school dress codes impact on student achievement, it was very limited. The research that we will be looking at will discuss the history of school dress codes and legal issues that arose from it. We will also look at other studies that discuss the main reasonsRead MoreThe Importance Of School Uniforms1839 Words   |  8 Pagesa negative thing or in between it depends on the parents and students. Uniforms are not for everyone but for some it’s perfect. Uniforms prevent inappropriate clothing, as far as unfitting logos or gang related colors or attire. U niforms have been linked to better behavior in schools and in the prevention of distractions in class. However, uniforms violate the freedom of expression. Not all school districts require uniforms and students should have a say whether they would like to wear them or notRead MoreThe Presentation Of Self As A Work Developed By Sociologist Erving Goffman1740 Words   |  7 Pageswords from the dramaturgical framework such as performance, backstage, front-stage, and costume as illustrations of interactionism. He begins the book by addressing the idea of performance. For Goffman, performance refers to â€Å" all the activity of any individual which occurs during a period marked by his continuous presence before a particular set of observers and which has some influence on the observers.† (Goffman, 1959) In other words, performance is an analogy in reference to how a person actsRead MoreEvaluation Of A Learning Organization1530 Words   |  7 PagesOrganizations that strive to excel in aspects of innovation, competitiveness, and performance must have clearly defined core values that are executed by specific learning disciplines (Senge, 2010). Giesecke and McNeil (2004) stated, A learning organization is an organization skilled at creating, acquiring, and transferring knowledge and at modifying its behavior to reflect new knowledge and insights (p. 55). In the pursuit of defining specific practices that would produce an ideal learning organizationRead MoreRacial Prejudice And Racial Discrimination Essay2167 Words   |  9 PagesWhat It Means To Be A Student of Color The discourse regarding racial climate in schools across the nation has changed over time, from one of blatant acts of racism, as the Jim Crow Laws of legalized segregation, to what we consider today as covert racism; racism that is concealed within the fabric of society. The racial slights, stereotypes, and other types discrimination that People of Color experience are what are known today as racial microaggressions. Even though legalized segregation hasRead MoreA Uniform Look2271 Words   |  10 PagesA Uniform Look When students dress alike, proponents say, the school climate may be improved By Yasmine L. Konheim-Kalkstein Since the 1990s, the practice of having public school students wear uniforms--like their private school peers--has been credited with some amazing results. School uniforms, proponents have said, can lead to improved discipline and classroom behavior, increased school attendance, respect for teachers, better school performance, higher student self-esteem and confidence

Sunday, December 15, 2019

Gauging The Patient Satisfaction Level Health And Social Care Essay Free Essays

string(38) " positions as excessively subjective\." Fast alterations in the environment have put important force per unit areas on infirmaries to add patient satisfaction in their strategic stance and quest for market portion and long-run viability. Historically, the constitutions of quality criterions in wellness attention scenes were delegated to the medical professionals. Not surprisingly, quality was defined by clinicians in footings of proficient bringing of attention. We will write a custom essay sample on Gauging The Patient Satisfaction Level Health And Social Care Essay or any similar topic only for you Order Now The recent literature ( in the developed states ) , nevertheless, emphasizes the importance of the patient ‘s position. Hospital decision makers, insurance companies, community groups, and research workers have all need to acknowledge the value of the penetrations that patients can supply in order to custom-make their services harmonizing to the need/desire of the patients. It has been observed that there has been no such work done in the wellness sector of Pakistan. In order to accomplish client satisfaction, there is a strong demand to place some important factors that are responsible for fluctuation in client satisfaction degree and prove their significance in Pakistani environment. Scope/Justification: Estimating patient ‘s satisfaction degree through assorted factors is a widely ignored country in the wellness attention sector in Pakistan. Besides few private infirmaries no other public and private infirmaries are being focused on client centeredness. Unfortunately no important researches are taken topographic point in this country bespeaking deficiency of involvement. As internationally important research work had been done in this respect reflecting importance of patient ‘s satisfaction in order to run successful wellness attention organisation. As competition among the private infirmaries in urban countries of the Pakistan is on the rise hence there is demand of important research work to place the tools and factors responsible for fluctuation in client satisfaction degree in wellness attention industry in Pakistan. Such research work will supply an penetration to the infirmaries that how they can stay competitory. To get down with this research in which three major private infirmaries in Karachi will be evaluated on the footing of the feedback of the users of their service on different factors of satisfaction degree. Restriction: Due to fiscal and clip constrains it will non be possible to carry on the state broad research and hence the range of research will be confined to the Karachi metropolis merely. Boundary line: Karachi is a mega metropolis holding legion authorities and private infirmaries. Since this research will be conducted to prove the significance of five factor theoretical account on satisfaction degree of patients who attended private infirmary therefore all authorities infirmaries are excluded and merely private infirmaries are included in the research. In this respect three major private infirmaries including The Aga Khan University Hospital, Liaquat national Hospital and Ziauddin Hospital are selected. Methodology: This research will be qualitative in nature. Interviews will be conducted with a little but representative sample of selected infirmary users. Questionnaire will be developed in a mode which will let respondents to supply their feedback related to the factors selected and eventually their overall satisfaction with infirmary services. In following measure multiple arrested development will be applied after coding the information collected through questionnaire to look into the degree of significance of each factor on patient satisfaction degree. Patient satisfaction degree will be considered as dependent variable and factors including communicating with patients, competency of the staff, their behaviour, quality of the installations, and perceived costs will be used as an independent variable. Aim: The aim of this research is to prove the significance of five factor theoretical account including communicating with patients, competency of the physicians, attitude amp ; behaviour of staff, quality of the installations, and perceived costs on fluctuation in client satisfaction degree. Research Question: Q. How significantly the factors including communicating with patients, competency of the physicians, attitude amp ; behaviour of staff, quality of the installations, and perceived costs lending upon fluctuation in client satisfaction degree in private wellness attention scenes in Karachi? Introduction: Customer relationship direction is the most of import facet which these yearss every organisation has to work on to stay competitory. Hospitals has to concentrate on client centeredness in doing their policies and strategic plans.. In add-on to that fast alterations in the environment have put important force per unit areas on infirmaries to add patient satisfaction in their strategic stance and quest for market portion and long-run viability. This research survey proposes and trials five factors that explain considerable fluctuation in client satisfaction with infirmaries. These factors include communicating with patients, competency of the staff, their behaviour, quality of the installations, and perceived costs. The purpose of this instance survey is to place the most relevant factors that are responsible for fluctuation in client satisfaction degree. The result of this survey would supply an organisation an penetration to be more focussed on keeping or bettering these factors in order to increase satisfaction degree of the clients. The appraisal of service quality poses some interesting challenges that have engaged faculty members and practicians in the developed states for rather some clip now. Two major concerns continue to breed healthy argument on this issue: Who will measure quality and on what standards? Historically, the constitution of quality criterions was delegated to the medical profession. Not surprisingly, quality was defined by clinicians in footings of proficient bringing of attention. The recent literature ( in the developed states ) , nevertheless, emphasizes the importance of the patient ‘s position. Hospital decision makers, insurance companies, community groups, and research workers have all begun to acknowledge the value of the penetrations that patients can supply. Harmonizing to O’Connor, S.J. , Shewchuk, R.M. and Carney, L.W. , 1994. The great spread. Journal of Health Care Marketing 14 2, pp. 32-39.O’Connor, Shewchuk and Carney ( 1994 ) , â€Å" It ‘s the patient ‘s position that progressively is being viewed as a meaningful index of wellness services quality and may, in fact, represent the most of import position. † ( p. 32 ) .But some still feel that patients can non truly be considered good Judgess of quality, disregarding their positions as excessively subjective. You read "Gauging The Patient Satisfaction Level Health And Social Care Essay" in category "Essay examples" Petersen ( 1988 ) challenges this position by proposing that it is non of import whether the patient is right or incorrect, what is of import is how the patient felt even though the health professional ‘s perceptual experience of world may be rather different. Remedy is a cardinal wellness service outlook. Specifically, patient satisfaction is defined as an rating of distinguishable health care dimensions. It may be considered as one of the coveted results of attention and so patient satisfaction information should be indispensable to quality appraisals for planing and pull offing health care. Patient satisfaction enhances hospital image, which in bend translates into increased service usage and market portion. Satisfied clients are likely to exhibit favourable behavioural purposes, which are good to the health care supplier ‘s long-run success. Customers tend to show purposes in positive ways such as praising and preferring the company over others, increasing their purchase volumes or paying a premium. Literature Reappraisal: Health attention industry is one of the fastest turning industries these yearss. Fast growing of this sector has been brought in dramatic alterations in the environment and hence wellness attention decision makers have to happen out the ways to stay competitory. These force per unit areas include increasing options for clients for exchanging and better informed clients. Many infirmaries with the aid of researches have realized that client satisfaction is the nucleus component of scheme and the critical factor for long term sustainability and sustainable competitory advantage. 1.Donabedian A. ( 1988 ) , suggests in â€Å" Quality appraisal and confidence: integrity of intent, diverseness of agencies † , Inquiry, Vol. 25 pp.173-92. that â€Å" patient satisfaction may be considered to be one of the coveted results of attention information about patient satisfaction should be as indispensable to appraisals of quality as to the design and direction of wellness attention systems † . 2.Vaida and Osmo ( 2002 ) investigate in â€Å" Why are people dissatisfied with medical attention services in Lithuania? † chief beginnings of dissatisfaction with medical services among the population in Lithuania. They analyse written responses to an open-ended inquiry as a portion of a questionnaire study. Results revealed 12 classs of dissatisfaction that were related to three degrees: defects in the wellness attention system ( systemic degree ) , lacks in proviso and quality of services ( institutional degree ) and lacks in doctors ‘ attitudes, accomplishments and work ( single degree ) . 3.Mario lino Raposo, Helena Maria Alves and Paulo Alexandre Duarte ( 2008 ) investigate in â€Å" Dimensions of service quality and satisfaction in health care: a patient ‘s satisfaction index † about importance of factors influence satisfaction are really of import for health care directors as it influences healthcare consequences and health care. Partial Least Squares way mold ( PLS ) was the technique chosen. The consequences show that patients ‘ satisfaction is 60.887 in a graduated table from 1 to 100, uncovering merely a medium degree of satisfaction. It is besides possible to reason that the most of import positive effects on satisfaction are the 1s linked to the patient/doctor relationship, the quality of installations and the interaction with administrative staff, by this order. 4.J Hughes ( 1991 ) in his reappraisal â€Å" Satisfaction with Medical Care: A Review of the Field ( 1991 ) stated that Peoples dislike out-of-pocket costs, co-payments and deductibles, peculiarly if they have to pay at the site of attention ( Dolinsky and Caputo, 1990 ) . When they have inquiries, they like to hold person available to explicate processs to them until they understand. In factor analysis, satisfaction with insurance supplier tends to be a really independent dimension from satisfaction with suppliers, lending small to overall satisfaction ( Singh, 1990 ) . Satisfaction with ambulatory attention has mostly to make with satisfaction with one ‘s doctor, while satisfaction with the inmate experience has more to make with the quality of the staff ( Hall and Dornan, 1988 ) . With the doctor, satisfaction interruptions down into two facets, ( a ) satisfaction with sensed proficient competency and ( B ) satisfaction with interpersonal accomplishments. In measuring nurs es and other staff, nevertheless, patients place much more accent of the interpersonal facets than on perceptual experiences of proficient competency. undermentioned tabular arraies are based on a sample of 1600 outpatients and 700 inmates of the University of Chicago, drawn from those who passed through the infirmary in January 1991. Harmonizing to the Picker Commonwealth sample of 1990, the University of Chicago has one of the highest rates of patient satisfaction in the state, so the findings are capable to the cautiousnesss about little discrepancy noted above. These two theoretical accounts of inmate and outpatient satisfaction are implicative of the variables that are by and large found to foretell overall satisfaction and the determination to return. The inquiries below were found to be the most prognostic of four or five times as many inquiries in the studies. 5.Ford, Robert C. ; Bach, Susan A. ; Fottler, Myron D. investigate in â€Å" Methods of Measuring Patient Satisfaction in Health Care Organizations, Health Care Management Review: Spring 1997 – Volume 22 – Issue 2 – pp 74-89 the advantages, disadvantages, and jobs associated with nine different methods of mensurating patient satisfaction with service quality. The rightness of each of these techniques under different organisational conditions is besides discussed. The article concludes with guidelines for measuring of patient satisfaction and execution of managerial follow-up including both qualitative and quantitative attacks. They vary in cost, truth, and the grade to which they inconvenience the patient. Choosing the best method or combination of methods should stand for an ideal balance between the organisation ‘s strategic ends and the cost of accomplishing these ends. Finding this balance depends upon the information the organisation is seeking, how t he ensuing information will be used, the fiscal resources available, the expertness available for roll uping the information, and the grade of statistical cogency and dependability required. 6.Alessandra Mazzei, IULM, Vincenzo Russo, IULM, Alberto Crescentini, Alta Scuola Pedagogica di Locarno, investigates in â€Å" Patient satisfaction and communicating as competitory levers in dental medicine † the most relevant quality factors and communicating activities that are suited as competitory levers in dental medicine. This research is based on interviews with senior tooth doctors, focal point groups with patients and a study of dental medicine patients. They conclude that the repute of the tooth doctor, perceived service quality and patient satisfaction are progressively relevant in the current Italian medical services market. Indeed, to pull patients requires improved quality and communicating activities. Following theoretical accounts were suggested by the researches to be considered in order to set up effectual communicating 7.M.A.A. Hasin, , Roongrat Seeluangsawat, M.A. Shareef, investigate in â€Å" Statistical steps of client satisfaction for wellness attention quality confidence: a instance study the elements of client satisfaction, by roll uping information through study, utilizing both written questionnaire and interview, and so statistically finding correlativity between factors and elements of dissatisfaction. The survey is performed at the Muang Petch Thonburi Private Hospital, located in Petchaburi state of Thailand. They conclude that though the infirmary has a good degree of overall service, there are many countries that need attending to further better the service. Continuous betterment of TQM is therefore really helpful to increase fight in infirmaries and many other wellness attention organisations. The followers are some factors which are found necessary at this specific infirmary, though the survey believes that they are necessary in any other wellness attention organisation: Change attitude of employees about the nonconformist service, it does non intend lack in the section ; instead it means that things should better to run into client satisfaction. Training at all degrees ( non merely for physicians and nurses, but besides for others ) within the infirmary is required to better service quality. To increase the efficiency of inter-department cooperation and interrupt the departmental barrier, the operation consequences should be emphasized on an organization-wide footing alternatively of a department-wide footing. In add-on, use of job work outing meetings for operational struggles should be increased. Absence of policy is a job. ISO9000 QMS may assist in this respect. It may be mentioned that this infirmary decided to implement ISO9002 for this intent. This would intend internal audit besides. 8.The survey concluded and recommended solutions sing the sentiments of lone external clients. The survey suggests that for a better declaration in the field of TQM in any sort of organisation, employee behaviour and attitudes should be taken into history. Customer satisfaction represents a profitable competitory scheme variable because surveies have shown that the populace is inclined to pay more for attention from quality establishments which are better disposed to fulfill clients ‘ demands ( Boscarino, 1992 ; Hays, 1987 ) . Its value as a competitory tool besides derives from the fact that infirmaries with better images have been able to interpret these into increased use and market portion ( Boscarino, 1992 ; Gregory, 1986 ) . Delivering client satisfaction is besides imperative because today ‘s users of wellness attention services in urban countries are better educated and more cognizant than in the yesteryear. These users carefully study and monitor the options available to them ; they are, hence, more discerning users, cognizing precisely what they need. These alterations are being driven by the copiousness of information that is available to them from public and private beginnings. 9.Syed Saad Andaleeb ( 1998 ) tested in â€Å" Determinants of client satisfaction with infirmaries: a managerial theoretical account † five-factor theoretical account that explains considerable fluctuation in client satisfaction with infirmary. These factors include communicating with patients, competency of the staff, their behavior, quality of the installations, and perceived costs. A chance sample was selected and a multiple arrested development theoretical account used to prove the hypotheses. The consequences indicate that all five variables were important in the theoretical account and explained 62 per cent of the fluctuation in the dependant variable. Hospitals should device schemes to concentrate on these variables if competitory advantage is to be gained through presenting client satisfaction. 10.Syed Saad Andaleeb ( 2001 ) , investigates in â€Å" Service quality perceptual experiences and patient satisfaction: a survey of infirmaries in a underdeveloped state † quality factors that are of import to patients. He besides examines their links to patient satisfaction in the context of Bangladesh. A field study was conducted. Evaluations were obtained from patients on several dimensions of sensed service quality including reactivity, confidence, communicating, subject, and gratuity. Using factor analysis and multiple arrested development, important associations were found between the five dimensions and patient satisfaction. Deductions and future research issues are discussed. He concluded that all five dimensions of service quality were important in explicating patient satisfaction. The waies of the relationships were as hypothesized. Discipline, as an extension of the â€Å" tangibles † dimension, had the greatest impact on client satisfaction as indicated by the standardised I? values. While this determination is contrary to theoretical accounts in developed states, the developing state context, the by and large province of undiscipline in the service environment, and the hapless direction and disposal of service bringing seem to warrant this consequence. Assurance had the 2nd greatest impact on patient satisfaction. In an environment where the professional demeanour and public presentation of the hospital staff, particularly physicians, have frequently come under terrible unfavorable judgment, it is non surprising that patients were more satisfied when they felt more assured of their wellness results. There is besides grounds that for services with acceptance belongingss, confidence dramas an of import function in patient satisfaction ( Zeithaml, V.A. and Bitner, M.J. , 2000. Services selling, McGraw-Hill, New York.Zeithaml A ; Bitner, 2000 ) . This determination is, therefore, corroborated, particularly in the fact that the writers b esides suggest the similarity of demands between patients in developed and developing states. The impact of reactivity and communicating on patient satisfaction was besides important. While the magnitude of their effects was relatively lower than the effects of subject and confidence, this does non connote that reactivity and communicating are unimportant or should be ignored in infirmaries ‘ pursuit to better service quality. This lone suggests that greater additions in patient satisfaction can be realized by go toing to train and assurance in the infirmary environment. Baksheesh, while besides important, had the least impact on patient satisfaction. Although this determination may look surprising, a small contemplation suggests that it makes sense. Baksheesh does rarefy client satisfaction ; nevertheless, as a necessary immorality it possibly has merely nuisance value. The low impact of gratuity besides seems to back up the chief thesis of this paper – that quality ( via confidence and subject ) is more of import than cost and entree as reflected in gratuity. In other words, gratuity is marginally of import to patients for whom a disciplined scene, confidence of rapid recovery, and a antiphonal and communicative staff are of greater importance. If a little monetary value demands to be paid in the signifier of gratuity, its impact on patient satisfaction is important but fringy. 11.Jiunn-I Shieh, , Hsin-Hung Wub and Kuan-Kai Huang investigate in â€Å" A DEMATEL method in placing cardinal success factors of infirmary service quality † The critical factors to pull off a infirmary successfully, the of import ends are to pull and so retain as many patients as possible by run intoing possible demands of assorted sorts of the patients. This survey foremost conducted the study based on SERVQUAL theoretical account to place seven major standards from patients ‘ or their households ‘ point of views at Show Chwan Memorial Hospital in Changhua City, Taiwan. When the cardinal standards were found, the 2nd study developed for using decision-making test and rating research lab ( DEMATEL ) method was issued to the infirmary direction by measuring the importance of standards and building the causal dealingss among the standards. They concluded that The consequences show that trusted medical staff with professional competency of wellness attention is the most of import standard and reciprocally affects service forces with good communicating accomplishments, service forces with immediate problem-solving abilities, elaborate description of the patient ‘s status by the medical physician, and medical staff with professional abilities. Th erefore, preparations on communicating accomplishments and problem-solving abilities would ensue in positive interaction for patients to swear medical staff. When the sure medical staff provides professional competency of wellness attention to patients, satisfaction would be increased. 12.Sohail S.M. examines in â€Å" Service quality in Hospitals: More Favorable than you might believe † the quality of services provided by private infirmaries in Malaysia. Empirical research is used to find patients outlooks and perceptual experiences of the quality of service, and a comprehensive graduated table adapted from SERVQUAL is through empirical observation evaluated for its utility in the Malayan infirmary environment. Consequences based on proving the average testing between outlooks and perceptual experience indicate that patients perceived value of the services exceed outlooks and perceptual experience for the variable measured. These variables including tangibleness, dependability, confidence and empathy. 13.Pamela and J. Gregory attempted in â€Å" Verbal Communication Skills and Patient Satisfaction, A survey of physician patient interviews † to quantify specific behavior in the physcian ‘s initial interviewing manner with patients. The interviews were tape recorded and later on evaluated with the usage of the computerized Language Analysis System. It was found that three variables are significantly affection verbal communicating between patients and their doctors. The variables are usage of silence or reaction clip latency between talkers in an interviews, whether there was linguistic communication reciprocality as determined through the mutual usage of word lists and 3rd is the brooding usage of breaks within an interview. 14.Lekidou Ilia, Trivellas Panagiltis and Ipsilandis Pandelis investigate in â€Å" Patients Satisfaction and quality of attention An empirical survey in a Grecian Central Hospital † about the relationship of patients admittance, adjustment facets, external environment and the attention provided by physicians nurses and support helpers with service quality reflected on the patients, satisfaction. Their survey was patients centered and identifies the quality factor tha are of import to patients. They besides examine their links to patient satisfaction in the context of Greece. They conducted field study based on a sample of 164 patients of a cardinal public infirmary. The method used was multiple arrested developments. Consequences revealed important associations which shed visible radiation on the determiners of patients satisfaction particularly visiting hours, physicians consistence, the sort of insurance, yearss of hospitalization, the types of clinic and hygiene ‘s o bservation have a positive relationship with patients satisfaction. In add-on to that factors of dissatisfaction including if quiet is non observed, if its hard to turn up physicians, if jobs occur with parking, and admittance procedure, deficiency of communicating with nurses, physicians, impoliteness, orderly improper behavior and wellness detoriation after patients hospitalization were identified. 15.Sara N Bleich a, Emre A-zaltin B A ; Christopher JL Murray investigates in â€Å" How does satisfaction with the health-care system relate to patient experience? † the factors underlying people ‘s grade of satisfaction with the health-care system and the extent to which the latter reflects their experience of attention. Datas from the faculty on wellness system reactivity in the World Health Survey for 2003 provided a alone chance to better understand the determiners of people ‘s satisfaction with the health-care system, besides their experience as patients, in 21 states of the European Union ( EU ) . Throughout the paper, research workers use WHO ‘s term â€Å" reactivity † to mention to satisfaction with the wellness system from the position of patient experience. They include in the analysis all 21 EU states for which informations were available in the World Health Survey for 2003. The study was conducted by face-to-face interviews in all states except Luxembourg, where it was conducted by telephone. Survey respondents were chosen through stratified, multistage bunch trying and interviewed in the national linguistic communication. Sample size varied by state. The cardinal consequences of the 7th and concluding OLS arrested development theoretical account, which was used to research the possible determiners of satisfaction with the health-care system showed positive consequence on client satisfaction degree. These factors including liberty, pick, communicating, confidentiality, self-respect, prompt attending and quality of basic comfortss. It is notable that all the covariates combined explained merely 17.5 % of the ascertained fluctuation in satisfaction with the health-care system, a determination that resembles that of a recent survey on the determiners of satisfaction in developing states. We do non believe that this consequence is due to high random measuring mistake. We attribute it, alternatively, to a ample spread in our apprehension of the factors finding people ‘s satisfaction with the health-care system. 16.Dr Sona Bedi, ** Dr Sanjay Arya, *** Prof RK Sarma ( 2004 ) proved in Patient Expectation Survey – A Relevant Selling Tool for Hospitals † . that a relevant tool for infirmary decision makers today is a patient outlook study, which reveals what patients really desire from infirmaries. They conducted patients expectation study among patients sing the Outpatient section of two authorities infirmaries in India. Entire 230 patients were surveyed. Consequences revealed that patient outlook study can be considered as a pro-active selling activity designed to hold a better opportunity at accomplishing patient satisfaction. It is seen that if any infirmary fulfils outlooks of patients, patients are more likely to remain with that peculiar service supplier for a longer clip. Patients in both infirmaries consider good physician with the ‘ability to bring around ‘ as the most of import property of medical attention in a infirmary. Different attributes which affair mo st to patients are about same, but comparative importance of these is a map of background ( socio-economic position ) and what is available in the infirmary. But the most of import thing is the physician, who should be non merely be competent i.e able to handle, but besides have good communicating accomplishments and is empathic. Good environment is needed to make a right feeling on the patient, and absence of the same can hold a negative impact. Marketing strategy- without technically or clinically competent physicians, a high degree of patient satisfaction is hard to accomplish. Physical installations and sanitation rate high in patient outlooks implicitly. 17.Shahbaz Shabbir1* , Hans Ruediger Kaufmann2 and Mudassar Shehzad3 ( 2010 ) investigated in â€Å" Service quality, word of oral cavity and trust: Drivers to accomplish patient satisfaction † the elements of the services provided in Pakistani infirmaries ( Public and Private ) and their part to patient satisfaction sing trust on the service suppliers. They conducted study of patient in public and private infirmaries in Islamabad. The informations were analyzed through a correspondence analysis which was applied to the consequences. of the 245 distributed questionnaires. Correlation and arrested development analysis were used to happen out the impact of Service quality, Word of oral cavity and Trust on patients satisfaction. Consequences revealed that Pakistani patients perceived public infirmaries to be superior in the quality of their service proviso, which is non, aligned with the bulk of recent survey findings. These consequences are recognized because Islamabad ‘s infirmaries are offering improved service so that they accomplish the demand of their patient. The information was gathered from infirmaries situated in Islamabad merely, therefore future research workers suggested that research could widen to other metropoliss in Pakistan to prove their generalizability as Islamabad is the capital metropolis and they are offering improved service so that they accomplish the demand of their patient. Besides consequences indicated that service quality is positively and significantly correlated with patients satisfaction in wellness attention industry. Trust and word of oral cavity is positive but non significantly correlated with patients satisfaction in wellness attention industry. 18.Aditi Naidu ( 2009 ) tried in â€Å" Factors impacting patient satisfaction and health care quality â€Å" to construct a comprehensive conceptual theoretical account to understand and step variables impacting patient satisfaction-based health care quality. A sum of 24 articles from international diaries were consistently reviewed for factors finding patient satisfaction and health care quality. The survey showed that outlooks were non equal for all three wellness service suppliers. For walk-in-clinic frequenters, the most of import influence on outlooks was staff friendliness and cost. For private physician patients, they were friendliness and clip spent with the client, intervention accounts and competency. Customers said exigency suites were the least attractive. The most of import influence were physician friendliness, competency, sum of clip spent with the client and the sum of information provided. Both private doctor and exigency room frequenters placed walk-in suites as the referent for their outlooks. Staff friendliness, cost and the sum of clip the physician spent with them were found to be the three most of import considerations/discriminators. With low outlooks, exigency suites generated higher than expected satisfaction degrees. The lone group where what was received was precisely as what was expected was walk-in frequenters. In the instance of private doctors, the public presentation fell abruptly of outlooks, therefore bring forthing dissatisfaction. Finally it was concluded that patient satisfaction is a multi-dimensional health care concept affected by many variables. Healthcare quality affects patient satisfaction, which in bend influences positive patient behaviors such as trueness. Patient satisfaction and health care service quality, though hard to mensurate, can be operationalized utilizing a multi-disciplinary attack that combines patient inputs every bit good as adept judgement. Restriction of this research is that it was a conceptual theoretical account that needs to be Confirmed through empirical observation. 19.Arpita Bhattacharya* , Prema Menon** , Vipin Koushal*** , K.L.N. Rao**** ( 2003 ) investigated in â€Å" Study of Patient Satisfaction in a Third Referral Hospital † the perceptual experience of patient attenders sing the services provided to in-patients by the Department of Pediatric Surgery at this Institute. PGIMER is a prime institute in India, which trains medical instructors, provides patient attention as a third referral centre and behaviors high quality medical research in India. The perceptual experiences and outlooks of attenders sing proficient quality, general satisfaction, communicating, interpersonal facets, handiness, convenience etc. The information was collected from two hundred 50s two inmates through an interview with the parents or a close relation at the clip of discharge of the patient.The collected information was analyzed as a whole and a comparative analysis besides done by spliting the patients into subcategories on the footing of admittance positi on ( ward vs. NSICU ) , position of unwellness every bit good as affordability and literacy of parents. Frequency distributions were obtained to look into the frequence of the self-asserting and negative responses. Chi-Square trial was applied to cipher the significance of differences between the sentiments of patient attenders belonging to different sub classs except admittance position. Consequences revealed that 61 per centum were paying patients. Fifty-nine per centum of the attenders were literate. Overall degree of satisfaction with physicians ranged from 89.3 % to 99.6 % . Very high degrees of satisfaction were expressed on proficient quality of physicians ‘ work and their accessibility. However 10.7 % felt that physicians had n’t to the full explained the disease and the intervention. The per centum of satisfied attenders sing proficient facets of nursing attention was supra 90 % . Literate attenders were more satisfied sing accessibility of nurses to their personal jobs compared to illiterate/semiliterate attenders ( P lt ; 0.01 ) . However, the latter were more satisfied than the literate attenders with the advice given at the clip of discharge ( P lt ; 0.05 ) . The degree of satisfaction with behaviour and attitude of nurses towards the attenders was hapless. 24.2 % attenders thought that some of the nurses were ill-mannered whereas 21.4 % felt they were apathetic. In the NSICU, satisfaction degrees with attitude and manner of speaking of nurses was higher with paying, literate attenders. Moderate degree of satisfaction mark was noted sing quality of work of ward servants/sweepers. High rate of dissatisfaction was found sing their helpfulness. Many of the attenders ( 23 % ) did n’t interact with them. Chronic and literate attenders were more satisfied with their quality of work, helpfulness, and communicating. 62.5 % of NSICU attenders answered that the figure of lavatories were equal. However in the ward, 85 % were dissatisfied on this facet. Harmonizing to 62.7 % attenders, the infirmary provided best installations for intervention. None of the respondents categorized intervention installations as bad but 37.3 % thought that it could be better. More than 94.5 % of the attenders besides responded positively to the general cleanliness and nutrient. Most of the attenders were satisfied sing OPD services provided. This survey provided an penetration to hospital disposal, staff, physicians and research workers who want to better the quality of service and patient satisfaction degrees. It appears that such little and good manageable forte centres may be an reply to the widespread unsatisfactory conditions predominating in general in public sector infirmaries in India. 20.Al Johara A. Al-Hussyeena, ( 2010 ) investigated in â€Å" Factors impacting use of dental wellness services and satisfaction among adolescent females in Riyadh City † factors impacting use of dental wellness services among intermediate female school pupils in Riyadh in add-on to measuring their satisfaction with the alveolar consonant attention received during the last dental visit. The survey protocol was approved by moralss commission at the College of Dentistry Research Center, King Saud University and Ministry of Education, Saudi Arabia. Eight intermediate public and four private schools were selected indiscriminately from the four different administrative zones [ North, South, E and west ] in Riyadh City. The figure of selected pupils for each zone was based on the figure of schools and figure of the pupils enrolled in them. Datas for this survey was obtained through the usage of a self-administered Arabic questionnaire. Entire 531 pupils were included in this survey. Statistical Package for Social Science ( SPSS ver. 13 ) was utilized to cipher descriptive statistics and statistical trials. T-test was used.Results revealed that pupils who visited the tooth doctor for everyday intervention were more concerned about the quality of dental attention compared to those who made their visits due to trouble. Regular attenders visit the tooth doctor more often ; accordingly, they are more experient and demand high quality of dental attention. While those who visit merely in instance of hurting are pleased by holding the hurting relieved, these findings. Findingss of this survey besides indicated that stripling ‘s pick an use of dental service can be improved if dental clinics were located closer to their places and if they provided high quality of dental attention with sensible fees. High quality of dental attention, modern equipped alveolar consonant clinic which recommended by a comparative or a friend and have friendly staff, in add-on to acquiri ng convenient assignments were found to increase pupils ‘satisfaction significantly. 21.B.Krishan Reddy, G.V.R.K. Acharyulu ( 2002 ) investigated in â€Å" Customer Relationship Management ( CRM ) in Health Care Sector – A Case Study on Master Health Check † some of the CRM constructs and elements – formulate CRM scheme to take proactive steps towards customer-centric concern in a corporate infirmary to better client satisfaction by constructing up better client relationships taking to increase in grosss. This survey focuses on the maestro Health Check bundles, profile of clients, their behavior and eventually finding the relationship factors to plan CRM scheme. An explorative research is undertaken to concentrate on making a client Relationship Management scheme for the Master Health Check in the infirmary. The research is chiefly based on secondary informations, and supplemented with primary informations. Secondary Data included MHC feedback signifiers, MHC patient records, repetition patient records and OP accession registry. Primary Data gath ered through questionnaire, interviews and observations. Consequences revealed that maximal figure of people opted Master Health look into up due to comprehensive trials included in the bundle and besides its economical cost. Male clients availed more MHC bundle as compared to female clients due to miss of consciousness among females. It was further revealed that overall satisfaction has besides been increased by 12 % and dissatisfaction was increased by 1 % as compared to the twelvemonth 2000. Satisfaction with physicians and courtiousness of the staff has besides indicated positive consequence on client satisfaction. 22.Fei Lung Lau investigated in â€Å" Can communicating accomplishments workshops for exigency section physicians improve patient satisfaction? That go toing of the communicating accomplishments workshops by the exigency section physicians improves patient satisfaction and reduces the figure of ailments on physicians ‘ attitude. Patient satisfaction studies in four representative EDs conducted before and after the workshops, were collected and the satisfaction rates of physicians ‘ attitude, account and advice were later compared. Consequences revealed that after the series of workshops, there was a 42 % decrease ( from 26 to 15 instances ) in the figure of ailments against physicians ‘ attitude. This occurred despite the increased attending from 724 000 to 898 000 in the eight infirmaries. This survey supports writer ‘s belief that communicating accomplishments workshops can better the physicians ‘ communicating accomplishment with a corresponding add ition in patients ‘ satisfaction and lessening in patients ‘ ailments towards ED physicians. 23.Kathryn Frazer Winsted ( 2000 ) examined in â€Å" Patient satisfaction with medical brushs – a cross-cultural position † about behaviours of physicians that influence patient rating of medical brushs in USA and Japan. Method used for analysis is that a list of behaviours relevant to patient rating of a medical brush is developed. Performance of these behaviours in specific medical minutess is so examined and the relationship between public presentation of each behaviour and brush satisfaction is analyzed. Behaviors are grouped, utilizing factor analysis from consumer studies. Consequences revealed that that many of the behaviours and constructs are of import to consumers in measuring service brushs are really similar across civilizations. These constructs are congenialness, communicating, civility concern and courtesy. 24.John e. Ware, Jr. PH.D. and Mary K. Snyder, PH.D. ( 1975 ) investigated in † Dimensions of Patient Attitudes Regarding Doctors and Medical Care Services † about patient attitudes sing features of physicians and medical attention. Four major dimensions of patient attitudes were identified and described, including attitudes toward physician behavior ( humanity and quality ) and such enabling constituents as handiness of services, continuity/convenience of attention and entree mechanisms ( cost, payment mechanisms, and easiness of exigency attention ) . Questionnaire were used to roll up informations with the patients. Factor analysis was applied to measure the findings of the information. Reliability and proof cheques were besides applied. Consequences revealed that these dimensions, which accounted for about 72 per cent of the dependable discrepancy in index tonss, include attitudes toward: a ) doctor behavior, B ) handiness of attention, degree Celsius ) continuity/con venience of attention, and vitamin D ) entree mechanisms such as fiscal considerations and entree to exigency attention, steps of patient attitudes toward the quality of attention received from physicians ( thoroughness, preventative steps, information giving, and the similar ) have fundamentally the same factor content as steps of physician humanity ( consideration and support ) suggests that consumers of medical attention services may hold one general attitude toward their physicians. Second dimension of measuring identified in the current survey involves attitudes toward constituents of wellness services including fiscal barriers, exigency attention services, handiness of wellness services resources as infirmaries, specializers, household physicians, and general medical installations which enable one to have attention. 25.Penelope Angelopoulou, Peter Kangis, George Babis, ( 1998 ) investigated in â€Å" Private and public medical specialty: a comparing of quality perceptual experiences † , that how do doctors and patients perceive the quality of medical services offered and besides is such perceptual experience is the same in the private and public sector? Method used to roll up the day of the month was through study conducted in Greece. Results revealed that patients in the populace sector property greater importance to resources of a medical and proficient nature and do non look peculiarly concerned about the contextual or environmental characteristics of a infirmary. Private patients are anticipating a more holistic attack to their intervention and anticipate some attending to be directed to their emotional demands. 26.Mosad Zineldin, ( 2006 ) investigated in â€Å" The quality of wellness attention and patient satisfaction: An explorative probe of the 5Qs theoretical account at some Egyptian and Jordanian medical clinics † , the major factors impacting patients ‘ perceptual experience of cumulative satisfaction to turn to the inquiry whether patients in Egypt and Jordan evaluate quality of wellness attention likewise or otherwise. Research questionnaire was used for study subsequently on through empirical observation analyzed for consequences. Results revealed that patients ‘ satisfaction with different service quality dimensions is correlated with their willingness to urge the infirmary to others. A remedy to better the quality for health-care services can be an application of entire relationship direction and the 5Qs theoretical account including Quality of object, Quality of procedures, Quality of substructure, Quality of interaction and Quality of atmosphere together with client orientation scheme. Practical deductions – The consequence can be used by the infirmaries to reengineer and redesign 27.Amira Elleuch, ( 2008 ) in â€Å" Patient satisfaction in Japan † , extended bing cognition about wellness attention quality and patient satisfaction by researching Nipponese context holding a different wellness attention system and a different civilization from the USA and Europe.A structural equation theoretical account is used to research links between quality perceptual experience and patient satisfaction every bit good as between patient satisfaction and knowing behaviour trusting on 159 Nipponese outpatient answers. Consequences revealed that procedure quality attributes including service velocity, quality of interaction with staff and the scene ‘s visual aspect were found to be patient satisfaction ancestor when measuring wellness attention service 28.Shou-Hsia Cheng, PhD Yu-Jung Wei, MS Hong-Jen Chang, MD, MPH, MS ( 2006 ) investigated in â€Å" Quality Competition Among Hospitals: The Effectss of Perceived Quality and Perceived Expensiveness on Health Care Consumers † that what quality and cost factors influence whether patients perceive wellness attention services as expensive and will urge a infirmary to other patients. The writers analyzed informations from a national study of patients in Taiwan in 2002 through questionnaires. Logistic arrested development theoretical accounts applied on the informations. Consequences revealed that a patient ‘s perceptual experience of expensiveness was determined at the same time with the sensed quality and the out-of pocket monetary value of attention, a patient ‘s perceptual experience of hospital quality appeared to be the most of import determiner for urging a infirmary, and while the out-of-pocket monetary value did non impact a patient ‘s recommendation, the sensed expensiveness of the services did. The sensed value instead than the monetary value itself is the kernel of quality competition in Taiwan ‘s wellness attention market. 29.Dilaver Tengilimoglu, Adnan Kisa and Sophia F. Dziegielewski ( 1999 ) investigated in â€Å" Consumer Opinions with Ancillary Hospital Services: Improving Service Delivery in Turkish Hospitals † through interviews about direct measuring of consumer-satisfaction and use of this information to better service bringing. The SPSS computing machine bundle plan analyzed all informations. One-way analysis of discrepancy ( ANOVA ) was used to find any statistically important differences in degree of consumer sentiment on accessory services between the seven infirmaries. Further, cross-tabulations were depicted between satisfaction degree and several of the independent variables. The t trial was utilized to mensurate the differences between male and female consumer penchants. Two critical countries were examined: accessory staff and consumer dealingss and overall feelings of the comfort of the installation. Relationships and per centums within and among these variables are reported. Consequences revealed that consumers were instead giving importance to direct intervention they focused on interactions with the infirmary ‘s staff and other services provided by the installation ( e.g. comfort, cleanliness, parking, etc. ) . How to cite Gauging The Patient Satisfaction Level Health And Social Care Essay, Essay examples

Saturday, December 7, 2019

Life Changing Moment My Adoption to Canada Essay Example For Students

Life Changing Moment My Adoption to Canada Essay There are many things in life that can change the course of a person’s life. It can either make a positive impact or a negative impact on a person’s life. It’s always best to have the positive impact though. For me, the life-changing event happened when I enrolled in Niagara College a few months ago. Since that occurred, December has always been a special month for me because this is the month that makes me remember the event and remember how this event totally changed my life and made me look at my life from a totally different view. On December 10th I received my passport back with a visa stamp on it from Canadian embassy, soon after that I started visiting all my relatives and well wishers. My Mother started preparing my favorite seven cups sweet to take it along with me. Finally the day approached to leave to the dream country, my mother, father and myself went to the airport. I was so excited, nervous and scared too. My mother was so emotional, she hugged me and I started rolling out my tears on my face and same with my parents. During the flight journey a lot of questions were flowing in my mind. I could not even have my lunch due to some emotional feelings. I met a senior citizen beside my seat, he noticed all my sadness of missing parents, he started consoling and sharing all his life experiences, but the only thing I could do in flight is lean back to the seat and watch clouds outside through the window. When I first arrived in Toronto, I was astonished at seeing the airport. It is almost as big as Bangalore (India) airport but the infrastructure and cleanliness was excellent. Also when compared to the Bangalore airport the rules and the people around sounded different to me and also its not that crowded too. Canada was the first time I had left home. Fortunately I got a homestay which I reserved from India. Canadian Homestay is like a god gift for me because at the beginning when I joined them they were really friendly, they always include me as a family member. In other words they are like Canadian parents. The whole process was highly emotional for me, because my parents who have always taught me that our home is the most important place to cherish. The feeling that my parents are so far away makes me feel so depressed, as is the case in my room at home, it also made me feel anxious, as I began to feel the strain of being so far away from my parents. Overall, for the first time I am so far away from my parents and the process taught me an important lesson in the importance of moving away and establishing my own life separate from my parents. In India I never worked as part time while I was studying, but here in Canada, I am working part time, which makes me feel humble and also makes me to think I am grown up enough to look after my expenses. Canadian working experience is fantastic, people here are such hard workers and also makes us to work hard which is very important. Working part time enables us to manage our time. From this busy schedule I am learning time management very well. Another issue which I found challenging is making new friends and especially now that I was in a college here, I did not know anyone. Making friends at home country has always been an easy task, given that our home is located in a farming community and my parents usually used to visit the neighbors. As they did, they used to introduce me to the neighbor’s children and therefore provide a very good platform for me to make new friends and interact with them. .uc4a5300be3612fb6abe0fa6e77a071a1 , .uc4a5300be3612fb6abe0fa6e77a071a1 .postImageUrl , .uc4a5300be3612fb6abe0fa6e77a071a1 .centered-text-area { min-height: 80px; position: relative; } .uc4a5300be3612fb6abe0fa6e77a071a1 , .uc4a5300be3612fb6abe0fa6e77a071a1:hover , .uc4a5300be3612fb6abe0fa6e77a071a1:visited , .uc4a5300be3612fb6abe0fa6e77a071a1:active { border:0!important; } .uc4a5300be3612fb6abe0fa6e77a071a1 .clearfix:after { content: ""; display: table; clear: both; } .uc4a5300be3612fb6abe0fa6e77a071a1 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .uc4a5300be3612fb6abe0fa6e77a071a1:active , .uc4a5300be3612fb6abe0fa6e77a071a1:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .uc4a5300be3612fb6abe0fa6e77a071a1 .centered-text-area { width: 100%; position: relative ; } .uc4a5300be3612fb6abe0fa6e77a071a1 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .uc4a5300be3612fb6abe0fa6e77a071a1 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .uc4a5300be3612fb6abe0fa6e77a071a1 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .uc4a5300be3612fb6abe0fa6e77a071a1:hover .ctaButton { background-color: #34495E!important; } .uc4a5300be3612fb6abe0fa6e77a071a1 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .uc4a5300be3612fb6abe0fa6e77a071a1 .uc4a5300be3612fb6abe0fa6e77a071a1-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .uc4a5300be3612fb6abe0fa6e77a071a1:after { content: ""; display: block; clear: both; } READ: Monkey King is indeed rebellious, being in fact no EssayTo make things even better, most of the neighboring children went to the school where I was enrolled and which also made me to have new friends easily. In college, however, I had to make some new friends, which is exciting and challenging. So, I do think, adopting to the new culture, new people and making new friends and also working with people whom I don’t know very well, are the life changing moments in my life. And I never expected that all these could happen at one time and I am glad I am succeeding and enjoying each and every moment.

Saturday, November 30, 2019

Night of Scorpion Essay Example

Night of Scorpion Essay Night of the Scorpio written by Nissim Ezkiel is an interesting verse form and the poet brings about a really appealing contrast between good and evil in it ; wholly giving the verse form an kernel of equality. The poet makes it a trouble-free undertaking for the readers to visualise the scenes with the appropriate usage of assorted imaginations. He has besides done a fantastic work of adding assorted different senses into the verse form. All the senses. ocular. odor. internal feelings and sound have been included. In this verse form we can see the scenes vividly with the aid of lines like. †¦to crawl beneath a poke of rice. and. Peasants came like drove of flies. Nissim Ezekiel is able to maintain are mind alive and engaged the full continuance of the verse form with the aid of lines like. Peasants came like drove of flies. When we read this line. we know that it is a simile and it help us to see how the provincials came along. But when think deeper we realize that it besides shows us that the storyteller does non look up to the sort of attention that the villagers are demoing. he merely wants them to go forth him and his household entirely. The ground the villagers are compared to flies is to demo precisely how exacerbating they are and that they are non welcome. merely like flies. We will write a custom essay sample on Night of Scorpion specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Night of Scorpion specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Night of Scorpion specifically for you FOR ONLY $16.38 $13.9/page Hire Writer The poet has made this verse form composite. which is ever a good thing. This can be proved because to depict the Scorpio he uses words like diabolical and The Evil One which show it as a diabolic animal. On the other manus he besides used lines like. goaded him to creep beneath a poke of rice and †¦ risked the rain once more. which brings about a contradiction as this line shows that the Scorpio is non at all the scoundrel. it is merely frightened. Among the many figures of address used in this verse form onomatopoeia is one of them. He has used this figure of address expeditiously. enabling us to hear the changeless noises that were made. The poet write that the villagers buzzed the name of god which once more stresses on the point that the noise and disturbance being made by the villagers was non at all welcome. The poet further draws the involvement of the reader by utilizing a figure of address to convey this message and non making it straight. He has besides written They clicked their linguas. which is another case of onomatopoeia. The component of odor is brought approximately because the poet has introduced tapers and firing oil in lanterns in his verse form every bit good. Nissim Ezekiel has made the mother’s experience of acquiring bitten by the Scorpio sound tormenting and ageless. He has conveyed this by utilizing some really descriptive authorship. illustration. May the toxicant sublimate your flesh of desire. and your spirit of aspiration. Nissim Ezekiel successfully built the tense atmosphere by utilizing merely a short sentence. My male parent. sceptic. positivist. seeking every expletive and approval. There is besides an case in which the poet uses initial rhyme. I watched the fire feeding on my female parent. This line has besides been able to construct up the complex nature of the verse form because of its double significance. We can merely state that the flame’ refers to flare of the paraffin or we can besides state that flame’ refers to the scorpion’s toxicant. The verse form ends sanguinely. with the female parent surviving and being grateful to god for doing her suffer and non her kids. After all the tense minutes of hurting. agony. anguish and fright. the verse form has a really affecting and warm stoping which proves the mother’s love for her kids.

Monday, November 25, 2019

Business Report essays

Business Report essays On October 3, 2000, BTI experienced a large-scale network outage which, according to preliminary reports, cost the company $456,000. Investigation of the problem determined that the outage was due to a protocol programming error. During this situation our entire network was analyzed and the results reported to the company. The error that caused the outage has since been corrected but the analysis discovered many more problems that could lead to situations like the one on October 3. The most serious problem is the age of our network. The system analysts determined that our network, while still adequate, is not up to the standards that are required to meet our clients' needs. We feel that for BTI to continue to be a competitive integrated communications provider, we must determine if a new network is needed and which system would be right for our needs. The purpose of this report will be to determine if the network at BTI is adequate to handle our clients needs as well as our own and if an upgrade or replacement of the system is needed. The digital communications industry is currently one of the fasting growing industries. In the last five years we have seen the number of companies providing integrated communication services jump an unprecedented 500%. In order for BTI to maintain its competitive position and to meet the needs of our clients, it might be necessary for BTI to consider upgrading or replacing our current network. This study will include in depth analysis of our current network. An outside company will do this task. Currently, we are inquiring about three different system analyses that have done work with many of our competitors. This will help us decide how far ahead of us the other companies are. The study will consist of three parts. The first will consist of a test of the network to determine its full capabilities. The second will determine if the employees at BTI are properly trained to operate and service our ...

Friday, November 22, 2019

A Killer Whale Study

A Killer Whale Study Killer Whales The orca, or the killer, whale is one of the most well-known and most majestic of the sea. Belonging to the dolphin family, the killer whale is found all over the worlds oceans and has been the object of study by many animal researchers over the past few decades. Killer whales are unique mammals in the ways that they live, for example, feeding and migration, also the mother-child relationship. Apart from being such an interesting animal, they are currently endangered. When most people think of killer whales, Shamu comes to mind; the first killer whale to successfully thrive in captivity, also the iconic symbol of the SeaWorld parks. Since the killer whales early notoriety with SeaWorld, the development of better researching techniques, such as satellite tagging, have become important in understanding many aspect of the species, as well as learning how to protect them. Killer whales are usually found in pods, which are large groups that can range anywhere from ten to eighty members. Interestingly enough, each pod is a unique family consisting of blood related whales. When a calf is born into a pod, the mother cares for it closely for many calves die when they are very young from illness, accidents, or even predators such as large sharks (Carwardine, 4). If the calf survives its early years, it will remain in the pod for the rest of its life. Each pod has its own special language, or dialect in the believed and complex way of communication among other killer whales, and all members of the pod are similar in appearance, even though no two orcas look exactly alike (Carwardine, 4). Another distinguishing feature of killer whales is their Dorsal fin. Male killer whales have a huge dorsal fin that can grow up to six feet, females, however, have a much smaller and more curved dorsal fin (Carwardine, 4). In comparison to their large fins, adult orcas whale s can weigh from three to eleven tons, and male orcas grow to an average length of twenty-three to twenty-seven feet but can reach lengths of up to thirty-two feet, and female orcas average between twenty and twenty-two feet (Killer Whale, National Parks Conservation Association). Pods of killer whales have been recorded in virtually all oceans and major seas and from all open-water habitat zones (Dahlheim et al., 1981). Although they have been spotted all over, their primary habitat is in the freezing cold waters of the polar regions, for example the Arctic and Antarctic (Carwardine, 4). Another characteristic of killer whales and all other members of the cetaceansthe group of animals that consists of whales, dolphins, and porpoisesis that they only receive one set of a hundred teeth that are pointed and sharp for catching and tearing prey (Carwardine, 4). The killer whale appears to be an opportunistic feeder; diet may vary from one region to the next, among age and sex classes, and within years (Kirkevold and Lockard, 47). The unusual list of prey includes many types of fish, birds, other small cetaceans, sea lions, seals, electric rays, and outrageously even blue whales, great white sharks, as well as other killer whales (Kirkevold and Lockard, 47). Killer whales are known to work together while hunting, developing special techniques and skills for different foods that they hunt. In the Antarctic, they work together by tipping sleeping seals and penguins from ice floes into the waiting mouths of other members of the pod (Carwardine, 27). One of the most interestin g methods of hunting prey is used by killer whales off the coast of Argentina on the Punta Norte beaches, where several pods have learned how to catch young elephant seals and sea lion pups in the shallows (Carwardine, 28). The whales survey the beaches for their target and once they have found a victim easy enough for them to catch, they rush toward the beach so fast that they surge out of the water and onto the beach, leaving their prey no time to escape (Carwardine, 29). Most whales and dolphins are in serious trouble when they strand like this, but the killer whales of Punta Norte grab their prey and then wriggle back into the sea (Carwardine, 30). Other methods of finding food underwater is using Echolocation, where the whales make special clicking sounds and listen for the echoes that bounce back (Carwardine, 31). In 1997, possibly one of the most impressive and incredible accounts of an orca whales choice in food was when two whales off the coast of Californias Farallon Islands attacked and killed a great white shark. Peter Pyle, a biologist who studied the birds and sharks of the Farallon area, was the expert on hand when the strange event unfolded (Turner, Showdown at Sea). Pyle recalled seeing two whales that were later identified as belonging to an L.A. pod, attacking the shark. After about five minutes, the liver had been ripped out of the shark and was tastefully being enjoyed by the whales as the carcass of the dead shark sank (Turner, Showdown at Sea). The incident was beyond odd. No oneanywherehad ever recorded seeing a killer whale attack a great white. And then something even stranger happened: The sharks of the Farallones vanished (Turner, Showdown at Sea). Many researchers have tried to understand why the killer whales had targeted the shark as prey, and most have concluded that the behavior is pretty much unique to the L.A. pod, a cetacean gang so strange a better moniker might be the Odd Pod (Turner, Showdown at Sea). Since then, researchers have studied the relationship between killer whales and sharks and have come to find that even though humans fear the great white shark as the ultimate predator, sharks may perceive their rank differently (Turner, Showdown at Sea). Despite the many locations of killer whales, the population has been declining over the past two decades. The surprising element that is mostly to blame for the decline in whale numbers is found in their food supply. For example, schools of fish that are commonly preyed upon by orcas have been minimized due to factors, including degradation of spawning habitat, reduced ocean survival, and over-fishing (Ford et al., 97). Temporary closures of fisheries to protect the whales livelihood became an option, until it became a major problem with the declining fishing industry. Another startling discovery posing a huge threat to the killer whales was finding dangerously high levels of PCBs and other contaminants in their blubber, a high enough level to rank them as one of the worlds most polluted cetacean populations (Ford et al. 98). As top-level predators in the food web, killer whales ingest a variety of human-made industrial pollutants through their diet (Ford et al., 98). The dangerous p ollutants that pour into the sea every day from factories, farmland and towns threaten the health of the whales and shorten the life-span and leave them more susceptible to disease. Fortunately, PCBs are no longer produced in North America, but the security of the stored PCBs is questionable, and it seems likely that the pollutants will continue to seep into the whales habitat for years to come unless serious international efforts are made to eliminate them (Ford et al., 99). Although pollution and deterioration of food sources are key factors in the decline of killer whale populations, there are still other small factors, such as, incidents where whales are harmed or killed by boat propellers and even oil spills. The protection of these animals is necessary for their current status is endangered in some areas such as off the coasts of North America, and threatened in others. There are many aspects that make the killer whale such a defining beauty of the sea. First, their high intelligence level and well developed systems of communication set them apart from many animals. Then the culture they express commonly with family pods and strategized group hunting classifies them as a much more advanced species. Finally, the evolutionary domination of the seas as a high ranked animal of the food pyramid only remarks them as an incredible animal. There are many different species of the sea with many different characteristics that make them interesting, but none are as truly amazing as the killer whale. With laws in place to further protect the populations of killer whales many hope to see them prosper and live on for many centuries to come.

Wednesday, November 20, 2019

Management Accounting and the Modern Business Enviroment Essay

Management Accounting and the Modern Business Enviroment - Essay Example It ensures the appropriate use of and accountability for an organization's resources. Management accounting also comprises the responsibility for the preparation of financial reports for the non-management groups such as regulatory agencies and tax authorities. Simply stated, management accounting is the accounting for the planning, control, and decision-making activities of an organization." (Shim & Siegel, pg 1, 1998) Management accounting presents the executive professionals with the foundation in making educated business decisions that would allow them to be superiorly equipped in their management and be in command of functions. In contrast to financial accountancy information (which, for public companies, is public information), management accounting information is used within an organization (typically for decision-making) and it is generally classified and accessible by a select few. Its foremost focus is on the formulation of strategies, planning and assembly of business activities and the optimal exploitation of resources. The aspects of decision making, protection of assets and the assistance in making of financial reports are also amongst the fundamental principles working behind the concept of management accounting. The accounting practitioners and mentors of the late 1980s became conscious of the drastic transformation of the fundamentals of global business environment. This led them to diligently work in the development of novel skills and techniques that could cater the needs of the rapidly varying business environment. This transformation of business methodologies is known as the transition from the 'traditional' to the highly developed and sophisticated business technologies. "The business environment in recent years has been characterized by increasing competition and a relentless drive for continuous improvement. Several approaches have been developed to assist organizations in meeting these challenges, including just-in-time (JIT), total quality management (TQM), process reengineering, and the theory of constraints (TOC)." (Garrison and Noreen, 1999) TQM engross focusing on the client, and it utilizes methodical problem solving using teams made up of front-line personnel. Benchmarking and the plan-do-check-act (PDCA) cycle constitute the particular TQM tools. Any internal strife in the organization is shunned due to the emphasis on teamwork, a focus on the client, and facts. On the other hand, Process Reengineering revolves around the entire restructuring of a business procedure so that non-value-added activities are eradicated and prospects for blunders are truncated to a minimum. It relies more on outside experts than TQM and is thus more prone to be promulgated by top management. Where as, the theory of constraints, highlights the significance of administering the organization's limitations. (Garrison and Noreen, 1999) Just-In-Time (JIT) Manufacturing Just-In-time manufacturing or JIT originated in Japan and has been in practice in the country since the early 1970's. It was developed and improved by Taiichi Ohno of Toyota, who is now acclaimed to be the pioneer of the concept of JIT. "The idea was developed by Taiichi Ohno as a procedure to meet client demands with the least possible delays. JIT was therefore, initially, principally used to manufacture goods so that client orders

Tuesday, November 19, 2019

Supply Chain Management and Outsourcing Essay Example | Topics and Well Written Essays - 2250 words

Supply Chain Management and Outsourcing - Essay Example The aspect of globalization therefore, highly influences various companies, especially the international companies. Apart from globalization, the cost factor and competition in the market are other pressures, which shape the operations of various companies. These among other factors have forced most companies to develop new strategies, which might help them gain competitive value in the market, in order to compete favorably, despite all the pressures in the market (Wisma, 2008). Nonetheless, most of the strategies, which companies have adopted mainly include those that will help to differentiate the companies. These include research and development, demand and customer management, and regulatory compliance, among others (Sople, 2009). In addition, in order to compete healthily in the market, companies today have invested in their supply chain management and functions, such as manufacturing, distribution, and logistics. One of the most important strategy, which companies adopt today w ith regard to supply chain management is outsourcing in the business supply chain. This is instrumental in the business, since it helps enables for goods, information, and services in the company to be distributed in an effective manner, including all processes from raw materials, manufacture, all the way to customer delivery (Sople, 2009). This paper will therefore, focus on supply chain management and outsourcing in business supply chain as a function in the overall supply chain management, and why it is important for companies. Outsourcing in business supply chain is an aspect and a function of supply chain management in a company. However, supply chain cannot be regarded as a function of a company, since this is a network, which is made up of different companies. Therefore, supply chain management mainly involves how each company implements the different cross-functional relationships between its major customers and suppliers, within that network. Nonetheless, for supply chain m anagement to be effective in a company, the company must involve each of its function in supply chain management. It is important to note that supply chain management is still a new business model, which companies started to adopt because of various pressure factors in the market (The Times of India, 2011). Today, it is demanded that companies should uphold both social and environmental responsibility. In addition, companies must adequately respond to the ever dynamic needs and demands of its customers in the market in order to remain competitive. Companies too are faced with the pressure of ensuring sufficient access to resources in order to sustain their business operations. It is also crucial for a company to maintain its profitability and grow its revenue and market share. All these factors influence and determine the success of any company in the market. Nonetheless, for a company to be successful in all these factors, it must be able to manage the different relationships, whic h emerge because of these functions. Therefore, a company should integrate these various business networks and relationships in a manner that will be ensure positive outcomes for the company. This management of the relationships between these different networks in a company, is what is entails the process of supply chain management (Sople, 2009). Different companies today practice supply chain management. However, not all of them are successful in this process. Those companies, whose management does not recognize the importance of integrating business’ network of business relationships in a

Saturday, November 16, 2019

Promote Professional Development Essay Example for Free

Promote Professional Development Essay Principles * Professional development deepens and broadens knowledge of content. Knowledge of a common core of content—which we deï ¬ ne as including the â€Å"various ways of knowing† that are intrinsic to each discipline—allows us to communicate, to work together toward common ends, to function as a cohesive democratic society, and to ï ¬ nd shared ground on which to build tolerance for our differences. * Professional development provides a strong foundation in teaching. * Professional development develops an understanding of: 1. The most useful ways of representing ideas 2. The most powerful illustrations and analogies for representing a concept 3. It makes learning speciï ¬ c things in a content area easy or difï ¬ cult; 4. It bring kinds of questions that help to reveal and develop understanding 5. It is the most effective strategies to address the misconceptions that commonly arise with regard to particular content at particular developmental levels, given with speciï ¬ c background experiences and prior knowledge. see more:what are the components of a personal development plan * Professional development provides knowledge about the teaching and learning processes. 1. Creates and maintains appropriate, orderly teaching and learning environments 2. It brings any assessment issues and clears any misunderstanding. * Professional development contributes to measurable improvement in one’s achievement. * Professional development is intellectually engaging and addresses the complexity of one’s job role. * Professional development is job-embedded and site speciï ¬ c that helps in the day to day growth of one’s knowledge and skills. * Importance: It is a tool for self-management of your development. It can provide a framework to support your development in a number of different ways. Fundamentally, its a question of regularly setting yourself objectives for development and then charting your progress towards achieving them. Its about being clear where you are, where you want to be, how you plan to get there, and how this meets current and future business needs and it is about a continuing process of reflecting on your learning and your experience to maximise its value. There is an expectation that regulators will be life-long learners in order to keep their professional skills, knowledge and experience up to date in an ever changing legislative, social and economic environment, and to ensure positive development through the right experience, and by getting the most (in terms of learning) from that experience. As a professional, you have a responsibility to keep your skills and knowledge up to date. It helps many of us already to externally verify our accreditation. Reflective learning provides a positive opportunity to identify and achieve your own career objectives. Reflecting on past experience and planning for the future in this way makes your development more methodical, and helps you to assess, and get the most from your learning. Potential Barriers to professional development: * Time Time is a crucial factor in personal growth and development, and many individuals lack enough of it. Between work responsibilities, childcare issues and just trying to survive on a day-to-day basis, you may find yourself lacking the hours necessary to devote to your own goals. * Attitude A negative attitude is a major factor in this area. If you start out with the belief that positive development is unlikely to occur, then no matter how hard you work on it, your belief will sabotage any efforts you may make. * Family Family also can be a hindrance when it comes to personal growth. Often, individuals are entrenched with ideas from their families about how much someone can develop as a person, so they dont seek to move past these set levels. * Peers Peers also can complicate our efforts to improve ourselves. Peers often try to sabotage our goals, either consciously or unconsciously. They degrade our efforts toward growth because those efforts remind them of the growth they could be pursuing, but have chosen to forgo. * Motivation Lack of motivation can be an enormous barrier to personal development. Without motivation, you have little energy to accomplish tasks leading to growth. With the right amount of motivation, however, those tasks can seem easy, and even enjoyable, to accomplish. * Money Personal growth does not have to take a great deal of money to accomplish, but depending on your goals, a lack of it can stall your efforts. Materials to learn about new topics and ways of living often cost money, but they are an investment in you. * Failure to Plan Lack of proper planning and preparation can lead to haphazard attempts to fulfil goals a recipe for wasted energy and efforts. If you are trying to break a habit, start a new career or glean insights into your thought processes, be sure to have at least a rudimentary plan to reach these goals. * Distractions Distractions, whether in the form of minor demands or activities that offers immediate gratification, can be counted on to undermine your efforts toward personal growth. * Perseverance Finally, when trying to reach personal goals, we often forget that perseverance is a key. Dont expect to achieve your dreams overnight. Overcoming obstacles consistently is the only way to become the individual you want to be. Different sources and systems of support for professional development The following are the different sources and systems of support for professional development * Inductions given for new staff. These includes giving information regarding the policies and procedures, what the company expect from them, their rights, etc. (copy of 24 hour induction form attached) * Appraisals The Annual Staff Appraisal scheme is based on objective setting in all aspects of an individual’s job, based on the contributions that they make. The review period will cover the previous 12 calendar months * Development plans A Professional Development Plan (PDP) is a short planning document that examines an individual’s current CPD needs, looks at how these might be met and lists objectives for the future. It helps the individual to structure and focus one’s training needs and should address the following points: Where am I now? Where am I going? How am I going to get there? In producing a PDP, one should: Consider once current job and the skills they need to do it competently. What changes are likely to occur in the next few years? The individual should list both short and long-term ambitions. Be realistic about their ambitions and the time needed to achieve them. Think about the areas in which they will need to target the CPD to achieve their ambitions – be realistic and prioritise. A PDP is not a request for unlimited training. Their employer will be interested in the business case for their PDP. Look to the future; don’t restrict one’s self to thinking about current professional responsibilities. Should they strengthen existing skills or develop new ones? List their priorities for the next two years. These will form the basis for deciding what CPD opportunities to take up. It is important to remember that their priorities are not cast in stone; they may decide to change them in the future. They should review and update their PDP regularly to respond to changing needs, challenges and opportunities. * Shadowing – when an individual require more supervision to ensure the quality of their job and provide teaching how do we expect them to work. * in-house training – providing all the in house training will make an individual feel that they are valued and this help them to practice in a safe way. * Training organisations – using other training organisations helps build relationship outside and helps with building competence in dealing with other individual. * Mentoring is providing support and encouragement to individual to manage their own learning in order that they may maximise their potential, develop their skills, improve their performance and become the person they want to be. * Supervisions is one of the most important drivers in ensuring positive outcomes * Reflective Practice Reflective practice is a way of studying your own experiences to improve the way you work. It is very useful for health professionals who want to carry on learning throughout their lives. The act of reflection is a great way to increase confidence and become a more proactive and qualified professional. Engaging in reflective practice should help to improve the quality of care you give and close the gap between theory and practice. The following examples of reflective practice which will provide some idea of the various methods one can choose from. Gibbs reflective cycle Gibbs reflective cycle is a process involving six steps: * Description What happened? * Feelings What did you think and feel about it? * Evaluation What were the positives and negatives? * Analysis What sense can you make of it? * Conclusion What else could you have done? * Action Plan What will you do next time? It is a cycle because the action you take in the final stage will feed back into the first stage, beginning the process again. Johns model for structured reflection This is a series of questions to help one think through what has happened. They can read the questions here This can be used as a guide for analysing a critical incident or for general reflection on experiences. John’s model supports the need for the learner to work with a supervisor throughout the experience. He also recommends that the student use a structured diary. He suggests the student should ‘look in on the situation’, which would include focusing on yourself and paying attention to your thoughts and emotions. He then advises to ‘look out of the situation’ and write a description of the situation around your thoughts and feelings, what you are trying to achieve, why you responded in the way you did, how others were feeling, did you act in the best way, ethical concepts etc Rolfe’s framework for reflective practice Rolfe uses three simple questions to reflect on a situation: What? so what? and now what? He considers the final question as the one that can make the greatest contribution to practice. * What is the problem? was my role? happened? were the consequences? * So what was going through my mind? should I have done? do I know about what happened now? * Now what do I need to do? broader issues have been raised? might happen now? Factors to consider when selecting opportunities and activities for keeping knowledge and practice up to date * Relevance -It has to be relevant to the job role. * Time The length of the activity should be consider/ or how long will it take for you to finish the training or course. Sometimes you can get bored and loose the motivation because it is dragging to your job role or to your other responsibilities. * Benefits – It has to benefit the company, yourself, other staff and most especially people receiving your service. * Benefits for you: 1. enhanced reputation and job satisfaction 2. increased confidence and self esteem 3. improved career prospects and employability 4. improved professional status 5. Development is a transferable skill. * Benefits for your other staff: 1. better quality training 2. up-to-date advice and information 3. training that employs new approaches and methods 4. training that better meets needs 5. Greater confidence in the training provided for your organisation. * Benefits to the people who receives service: 1. enhanced reputation more likely to be seen as credible and reliable and to become a trusted organisation in care 2. more influence from the MDT’s 3. Family and friend of the people who uses services can be good ally and so as the service user 4. A more exciting learning environment and opportunities to learn from each other. (MDT’s) * Benefits to the organisation: 1. staff who can do the job 2. more likely to achieve evolving organisational goals 3. managers can be confident that staff skill levels are compliant and up-to-date with requirements 4. improved employee engagement 5. enhanced external reputation * Refresher course to be available – This help you update if there is a refresher course available for some of the trainings you take. * Cost – cost of the training usually is an issue especially if the training budget should be distributed amongst staff. Check for charity organisations who provide courses and take the opportunity to take it as long as it is related to your job role * Availability – it is difficult when the training you like to do is not available straight away and you will need to wait for it to be available. This can be frustrating at times and hinders the development plan. Beyond these factors it is good to get a balance of learning across: * Maintenance and development needs What you need to keep refreshed and up-to-date against what will be new areas of learning for you. * Specialist subjects and training skills/knowledge If you train in a particular subject area you will need to maintain you technical abilities and knowledge, as well as developing your skills and knowledge as a trainer. * Performance requirements and personal aspirations As well as the learning you have to undertake for your job and professional requirements, you may also have personal aspirations or long terms plan you want to prepare for. * Different learning methods Even if you have a preferred learning style it is important to involve yourself in a range of different approaches. Challenge your preferences sometimes – maybe opting for a highly participative learning activity, even though you would normally choose to learn through researching or reading – and develop your other styles in doing so. Continuing professional development (CPD) is the action we take to maintain, update and grow the knowledge and skills required for our professional role. As the name suggests, it is an on-going commitment, lasting for as long as we remain within our profession. There are many reasons why we are motivated to learn new things. The fact that we are in this profession suggests that we are already enthusiastic learners. CPD requires us to focus a part of our learning specifically on areas that are related to our profession. One of the key features of CPD is that it has to be: SMARTSpecific – be clear about what you want to achieve; what is the actual result or outcome that you want?Measurable – how will you know that you have achieved? What will you see, hear and feel that will tell you that you have achieved?Achievable – the objectives in your plan should be realistic and achievable steps to take you closer to your overall ambitions.Relevant – your objectives should be steps to larger career and personal aspirations, not just random pieces of learning.Time-bound – each outcome should have an achievable end-date – ideally within the timescale of your CPD planning period.|